FAQ

Where is the store based?

We are based out of the San Francisco Bay area in California.

You can find more of our crystals inside The Crystal Bowl - Metaphysical gift shop at:

8065 Brentwood Blvd. Brentwood CA 94513 

We are open Everyday, 10am to 7pm
What is the store's return and exchange policy?

We do our absolute best to provide high quality photographs & accurate measurements for each crystal we list. Each crystal is a work of art from the Earth, all measurements are approximate. All Photos are taken in natural sunlight conditions. Returns / Refunds are accepted if the item received is not as described. In the rare case that you simply are not happy for some reason with the crystal you purchased you can send it back, properly packaged and postmarked within 30 days for a Refund or Exchange. Sacred Earth Alchemy will refund or replace an item if lost or damaged during shipment as all orders are fully insured. If there are any issues with your order or for all inquiries and other requests please contact us. Customer Service is #1 here and I strive for 100% satisfaction. All crystals, gemstones and pieces of jewelry are unique and one of a kind, the pictures are of the actual item you will receive, unless noted in the photos.

How long will it take to receive my order?

Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 1 and 6 weeks, please contact for more information on rates for international shipping.